Privacy Policy

This policy explains what information Diamond State Heat and Air collects when you use this website, how we use it, and the choices you have. We keep data collection to the minimum needed to respond to you and to understand how the site is used.

Information we collect

Information you give us

When you submit the contact form, we collect the details you provide: your name, phone number, email address, the topic you select and your message. We use this only to respond to your request.

Information collected automatically

Like most websites, our server may log standard technical information such as your IP address, browser type and the pages you visit. This helps us keep the site secure and working correctly. See the section on cookies below.

How we use your information

We use the information we collect to reply to your messages, provide the services you ask about, keep the site secure and working, and meet our legal obligations. We do not sell your personal information, and we do not share it with third parties except as needed to operate the site or as required by law.

Cookies and analytics

This site uses analytics cookies to understand traffic in aggregate, such as which pages are visited and how visitors find us. These cookies are set when you use the site, and the notice shown on your first visit tells you so. Essential cookies needed for the site to work, such as protecting the contact form against abuse, may also be set. You can clear or block cookies at any time through your browser settings, and the site will continue to work.

Third-party services

To deliver the site we rely on a small number of third-party services, each governed by its own privacy policy:

• Web fonts and analytics provided by Google.
• Spam protection on the contact form.

These providers process only the data needed for their function.

Data retention

We keep contact-form messages only as long as needed to handle your request and for reasonable record keeping. Server logs are rotated on a normal schedule.

Your choices

You can clear or block cookies in your browser at any time, and you can ask us about the information we hold for you through our contact form.

Contact us

If you have questions about this policy, call us at (501) 837-8118 or reach out through our contact page.